What to Expect

The Mediation Process

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Mediation is an effective form of alternative dispute resolution that allows participants to be active agents in their own process, rather than passive observers. Dr. Glaholt combines interest-based negotiation and narrative therapy methods in her work, and she is also comfortable incorporating Restorative Justice techniques if she feels they would be of benefit to her clients.

Therefore, while each process is tailored to the particular family, couple, or work environment, mediations generally follow this format:

1. Clients decide that they would like to resolve their conflict using mediation. As it is a voluntary process, each party must agree to participate.

2.All parties fill out a confidential intake form that provides details about their relationship, history, and current conflict. Intake forms are emailed to potential clients.

3. Each party meets with Dr. Glaholt individually for a confidential, hour-long intake appointment. During this meeting, the mediator and client discuss information provided on the party's intake form, and go through the history of the conflict. Each client is made aware of the mediation process, and is encouraged to ask questions for clarification and information. Dr. Glaholt will assess if the file is appropriate for mediation once all intakes are complete. 

4. Additional preparatory meetings can be arranged if all parties agree. This is particularly useful if narrative mediation and/or restorative justice methods are proposed.

5. If the file is appropriate for mediation, Dr. Glaholt will contact each party to set up a mediation date. An Agreement to Mediate is signed by each party prior to the mediation. Lawyers are permitted to attend, and support persons are permitted to attend if all parties are in agreement. Otherwise, support persons may wait outside the mediation room while the mediation is in progress. The mediation usually lasts for 2-3 hours, and often additional appointments are scheduled so that parties are able to resolve all issues. Depending on clients' needs, the mediation can be held in one room or parties can be placed in separate rooms.

6. If the parties reach an agreement, Dr. Glaholt will prepare a Memorandum of Understanding (MOU). The MOU is NOT a legally binding document. Rather, it is a summary of the agreements reached by the parties during mediation. In order to turn the MOU into a legally binding document, parties must first receive Independent Legal Advice. If lawyers are present during the mediation, the MOU can be converted into a legally binding document on-site.

7. Each party pays their portion of the mediation fees at the end of each session. An invoice for drafting will be sent to each party once the MOU is complete.

Please do not hesitate to contact Dr. Glaholt with any questions you may have about the mediation process. 

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